01.

I always book my own trips…Why do I need a travel agency?

We offer unparalleled benefits compared to online booking platforms like Expedia or Costco Travel. With personalized attention and expertise, we handle all the details of your trip, ensuring a stress-free and memorable journey. Our extensive industry network allows us to secure exclusive perks  (complimentary upgrades, daily breakfast, etc.) and insider access that online platforms can't provide.

As your dedicated advocate, we provide ongoing support before, during, and after your trip. By booking with us, you gain access to our extensive knowledge and resources, making your trip extraordinary with insider tips and personalized advice.

02.

Do you charge a fee?

We charge a Professional Services retainer. You are provided two options in our service program for flexibility:  

Our Professional Services retainer is $150 (per room).  This includes research, designing, consulting, and arrangements of your hotel or cruise only. You will receive a complimentary 30 minute consultation.  You are given a maximum of 3 itinerary quotes to ensure we've met your needs and desires.  

Our VIP Professional Services retainer is $250 (per room).  This is for clients who need additional detailed guidance and support for their planning.  With the VIP retainer, you will receive everything in the regular package plus: arranging of private transfers and excursions, access to a mobile travel app for your itineraries and electronic travel documents, & extended support from us for questions and follow up through your departure.

Flights if accompanied by land/cruise accommodations can be booked for an additional $50 per person.  This retainer enables us to dedicate the necessary time and expertise to find the best flight options, monitor flights for any changes or cancellations, and proactively assist our clients in rebooking or making alternative arrangements when needed. We prioritize our clients' peace of mind by keeping a watchful eye on their flights and ensuring that they receive timely updates and support throughout their journey.

Our Groups (5 people or more) Professional Services retainer starts at $400

Depending on how many destinations with the trip, FIT (Flexible Independent Travel) retainers start at $350

Professional Services retainers are charged once you have selected your option.  Retainers are non-refundable. 

03.

Why do you charge a retainer?

That's a great question!

At Passports & Palms Travel Co., we offer personalized service, attention to detail, and act as your trusted travel advocate.  We understand that planning and embarking on a trip can  sometimes be overwhelming.  With our professional services retainer, we provide dedicated support and guidance throughout your entire travel journey.

 From the moment you reach out to us, we become your travel partners. We handle all the details - flights, accommodations, transportation, and activities - to ensure your luxury travel experience is flawlessly planned and executed. With custom itineraries, exclusive upgrades, and additional perks, we create unforgettable journeys tailored to your unique desires.

During your trip and even after you return home, we provide continuous support and assistance. Travel with confidence knowing you have a dedicated advocate by your side every step of the way.

04.

Do I really need to get travel insurance?

Travel insurance is essential to protect yourself and your investment when going on a trip. First, it provides coverage for unforeseen circumstances such as trip cancellations, delays, or interruptions, offering financial protection against potential losses. Second, travel insurance includes medical coverage, ensuring that you have access to medical care and assistance while traveling, especially in unfamiliar destinations where healthcare costs could be expensive. Last, it also provides peace of mind, allowing you to travel with confidence knowing that you have a safety net in case of any unexpected events that may occur.

05.

What types of travel can I book with Passports and Palms Travel Co.?

We offer diverse travel options. You can book resort (all-inclusive or not) vacations for relaxation and luxury. Explore multiple destinations with exceptional onboard experiences on our cruises. LGBTQIA+ travelers can trust us for inclusive experiences. For businesses and organizations, we specialize in incentive group trips that motivate and inspire. Solo travelers can embrace freedom and self-discovery.

Seeking a wellness retreat? Choose from our options to rejuvenate mind, body, and soul. Honeymooners can rely on us for romantic and unforgettable experiences. Expectant parents can enjoy babymoons, creating cherished memories before their little one arrives.

Whether it's renewing your vows , yearning for an exotic getaway, or embarking on a city adventure, we've got you covered. Our team plans thrilling once-in-a-lifetime adventures and relaxing getaways. We specialize in group trips for family reunions, bachelor/bachelorette parties, and more. If there's something we can't book, we'll be honest and transparent. Send us your travel requests and let us fulfill your travel dreams.